We will ship it within 2 working days. 72 hours after placing the order, you can check the specific logistics information of your tracking dog through the waybill number provided to you in our email. If you can't find it, please email us for help. email@example.com.
Free shipping on all orders around the world.
Delivery time in the U.S. and Canada is 7-15 working days.
Delivery time in Europe is 7-10 working days.
Delivery time in Australia and New Zealand is 7-10 working days.
Delivery time for Southeast Asian countries is 5-7 working days.
Delivery time in the Middle East is 5-7 working days.
Other countries are determined according to the capabilities of local transportation companies.
Our company uses all air freight to transport the goods for you, and local delivery uses local ups or local express service companies.
Special reminder: Due to the impact of Covid-19, you may delay receiving the goods. We will ship in China as soon as possible, but the exact time you receive the goods depends on the impact of Covid-19 in your local area.
Do you ship internationally?
MUKAYIMO toys are sold in more than 100 countries/regions around the world. We use international logistics.
This is a gift! Can I ship to another address of my home address?
Yes, of course you can ship to other U.S. addresses or addresses in other countries, but please make sure that the payment details match your bank.
How long will my order take?
Under normal circumstances, the order will be delivered within 5 to 10 working days. Please rest assured that during busy periods such as Christmas, the safe time is as long as a week. Likewise, please prepare extra time before Christmas.
Can I add shipping instructions to the order?
Yes, you can add some shipping instructions when placing an order. We will do our best to meet your requirements.
what is the shipping date?
We ship within 72 hours.
Can I change the shipping address?
Yes, of course-before receiving the delivery confirmation, we will assist you to modify the delivery address by email or phone.
Customs, Duties, and Taxes
mukayimotoys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).